Refund & Return Policy
Refund & Return Policy
Last updated: 2026
At MIWORÈ, your satisfaction matters to us. We stand behind the quality of every product we sell. If something is not right, we are here to make it right.
1. Return Window
You have 30 days from the date of delivery to request a return. After this period, we are unfortunately unable to offer a refund or exchange.
2. Eligibility
To be eligible for a return, your item must meet the following conditions:
- The item must be unused, unworn, and unwashed
- The item must be in its original packaging with all tags attached
- The item must not be damaged, altered, or soiled
Items that do not meet these conditions will not be accepted for return.
3. Non-Returnable Items
The following items cannot be returned or refunded:
- Items marked as final sale or purchased during a clearance promotion
- Items that have been used, washed, or damaged after delivery
- Gift cards
4. How to Initiate a Return
To start a return, please contact us at info@miwore.com with the following information:
- Your order number
- The item(s) you wish to return
- The reason for the return
We will respond within 2 business days with return instructions. Please do not send items back without prior confirmation from us.
5. Return Shipping
Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error with your order. We recommend using a trackable shipping method, as we cannot be held responsible for items lost in transit.
6. Refunds
Once we receive and inspect your returned item, we will notify you by email. If your return is approved, a refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.
Please note that original shipping costs are non-refundable.
7. Exchanges
If you would like to exchange an item for a different size or colour, please contact us at info@miwore.com. Exchanges are subject to product availability.
8. Defective or Incorrect Items
If you received a defective, damaged, or incorrect item, please contact us immediately at info@miwore.com with a photo of the item. We will arrange a replacement or full refund at no additional cost to you.
9. Contact
For any questions about our return policy, please reach out to us at: info@miwore.com
We are happy to help.